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"Hear" what our patients are saying... It is all too rare these days to find people that go to such great lengths to satisfy its customers.
Thank you so much for your excellent care and services. The hearing devices have provided a great positive change in my life. Even though I am legally blind, your patience has enabled me to learn and handle the equipment with little or no trouble.
When I first met you, I had been in denial for years about my hearing loss. When I finally decided to address the problem, you were there, smiling, understanding, warm patient, and soothing. You eased my fears and feelings of hearing inadequacy, and you helped me overcome my personal stigmas about hearing aids. I hope that one day this letter will help someone who has finally addressed their hearing loss. I hope this helps them realize that they LUCKED OUT when they made an appointment with you. You are the best….. a true professional.
From the first meeting, I was put at ease and treated with compassion, understanding and humor. No question was left unanswered and any and all concerns were addressed.
I have five grandchildren; ages 9-21 yrs and because of Amy’s help, I’ve never missed hearing whatever they have to say to me especially, “Hi grandpa, we love you”.
A friend suggested that I switch to your practice, particularly since I needed a new hearing aid. You were highly recommended. What a revelation! Your professionalism, technical skill, warmth and ability to deal with large and small problems amazed me. I consider myself lucky to be your patient now and realize what I missed out on all these years. You are supportive and helpful in everyway.
It was a lucky day for me when I found you! I had previously gone to another Audiology center and returned the hearing aids within a week. No one cared. You were kind and patient with me, and determined to make them work for me. Of course I could not be without my hearing aids now. You are always there to help.
When my husband and I left your office on Wednesday afternoon, he commented to me what a professional, yet relaxing and friendly atmosphere your office has. Everyone is very helpful. He remarked how different and much better it was from the previous place we had went to. Just want you and your staff to know what a great job you do.
For years I missed 90% of what was said to me due to my hearing. Finally after years of nagging by my wife and family I went to Advanced Hearing Center. There I met Alison Hoffmann who treated me as one of her family. I am very pleased with the expert service and care that I received at Advanced Hearing Center.
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